WhatsApp automation that follows up

Reply to enquiries in seconds, send order updates automatically, and recover abandoned carts, day and night.

Setup from ₹9,000 + ₹5,000/month · published price

In short

MedMatrix sets up and runs WhatsApp automation for Indian businesses on the WhatsApp Business API. Plans start at ₹9,000 one-time setup plus ₹5,000 a month and include an AI chatbot, order updates, abandoned-cart recovery and Shopify or WooCommerce integration, with up to 50,000 broadcasts a month. Growth (₹15,000 + ₹9,000 a month) and Enterprise (₹51,000 + ₹20,500 a month) add custom workflows, campaigns, CRM integration and dedicated support.

What’s included

  • WhatsApp Business API setup
  • Green-tick application assistance
  • AI chatbot that answers enquiries day and night
  • Order updates: confirmed, shipped, delivered
  • Abandoned-cart recovery
  • Shopify and WooCommerce integration
  • Message templates: 3, 5 or 10 by plan
  • Monthly management and support

WhatsApp automation plans

Plans that pay for themselves

A one-time setup fee builds your system; a monthly fee keeps it running, monitored and improving.

Pay the setup once, then a flat monthly fee. Upgrade any time as your volume grows.

At a glance

WhatsApp automation plans compared
Plan Starter Growth Enterprise
One-time setup ₹9,000 ₹51,000
Monthly fee ₹5,000 ₹20,500
First-year cost ₹69,000 ₹2,97,000
Broadcasts / month 50,000 Unlimited
Message templates 3 10
Ideal for Small business / testing Large scale / franchise
Business size Revenue under ₹10L/month Revenue above ₹1Cr/month

WhatsApp (Meta) conversation charges are billed directly by usage — you never pay a markup on unused credit. Prices in Indian rupees; taxes as applicable.

How it works

Four steps, no surprises

  1. Free call or live booking

    Pick a time for a free call, or book a live setup session.

  2. Accounts ready

    We tell you exactly which accounts and KYC documents are needed.

  3. Integrate and test

    We connect the service and run real test orders end to end.

  4. Go live

    Switch on, check the first live orders together, and hand over.

FAQ

WhatsApp automation: questions, answered

How much does WhatsApp automation cost?

Starter is ₹9,000 one-time setup plus ₹5,000 a month, Growth is ₹15,000 plus ₹9,000 a month, and Enterprise is ₹51,000 plus ₹20,500 a month. WhatsApp (Meta) message charges are billed separately by usage.

How does the billing work?

You pay MedMatrix the setup fee once, then the monthly fee for the technology, strategy and management. Message costs from WhatsApp (Meta) are billed on your exact usage, with no markup.

Which plan is right for me?

Starter suits small businesses testing WhatsApp, typically under ₹10 lakh a month in revenue. Growth suits stores doing ₹20 lakh to ₹1 crore a month that want campaigns and A/B testing. Enterprise suits large or franchise brands that need multi-store, CRM or ERP integration and a dedicated account manager.

Can I upgrade later?

Yes. As your message volume and workflows grow, we move your account to a higher plan.

Do I need the WhatsApp Business API?

Yes, to send automated messages at volume and connect WhatsApp to your store or CRM. We handle the API setup and business verification.

Can WhatsApp send order updates from my store?

Yes. Order confirmed, shipped and delivered messages go out automatically from Shopify, WooCommerce or a custom store.

Will my business get the green tick?

Meta decides who gets the verified badge. We prepare and submit the application for you, but approval is not guaranteed.

Works well with

Ecommerce website

Stores with payments, shipping and WhatsApp alerts connected.

Starts ₹29,999

Payment gateway integration

Razorpay, PhonePe, PayU, Cashfree, PayPal, Stripe and more.

Priced on a free call

Shipping integration

Shiprocket, Delhivery, Shipway: labels and tracking automated.

Priced on a free call

Tell us what you sell. We’ll map the plan.

A free call, then a written proposal with scope, timeline and a fixed price.