Privacy and Cookie Policy
Introduction:
Welcome to Medmatrix (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://medmatrix.in/ or purchase our services (Web Design, Digital Marketing, Hosting) and products (Digital Products, Online Courses).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and GST number 19APGPD1903E1ZE when you place an order or fill out a contact form.
- Payment Information: We do not store your credit/debit card details on our servers. Payments are processed via secure third-party gateways including Razorpay (for domestic transactions) and PayPal (for international transactions).
- Usage Data: Information about how you use our website, including IP address, browser type, and pages visited, collected via cookies.
2. How We Use Your Information
We use your data for the following purposes:
- To provide and deliver the services you request (e.g., website design, hosting setup, course access).
- To process transactions and send related information, including confirmations and invoices.
- To communicate with you regarding project updates, marketing offers (if opted-in), and customer support.
- To comply with legal obligations under Indian Law.
3. Data Sharing & Third Parties
We do not sell your personal data. However, we share data with trusted third parties to facilitate our business operations:
- Payment Gateways: Razorpay and PayPal for secure payment processing.
- Service Providers: Hosting partners or third-party tools used for digital marketing (e.g., Google Analytics).
- Legal Compliance: If required by law enforcement or to protect our rights.
4. Cookies
We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Contact Us
If you have questions about this policy, please contact us:
- Entity Name: Medmatrix
- Address: 1284 High Tower Building,
Floor, FL-1-B
Purba Sinthee Road
Kolkata – 700030 - Email: info@medmatrix.in
- Phone: +91 8902254981